Expert Home Remodeling & Specialty Construction Services in Rochester, NY

 
 
 
 
  EXCELLENT  
  
 Based on 106 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Basement Builders of NY Inc 
 
 
 
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I have worked with Frank and his company for several years. I can say without hesitation that you can expect the best products and services with Frank and Alta Bella's JustEgress. If you're looking for an honest reputable, thorough contractor that leaves a work site cleaner than it was when they first arrived, look no further. It always amazes me of their ability to install an egress window within an 8 hour day. Being a General Contractor myself I can always count on Frank and his company to complete the work for me without even being present on the job.  I plan to continue my own working relationship with them and always recommend them to anyone.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Kathy 
 
 
 
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Frank was on point from the very first time we spoke with him. Very knowledgeable with lots of experience. He did our egress well replacement and did an excellent job.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Pretino 
 
 
 
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We could not be happier with the work Frank Miccoli's Alta Bella Casa's JustEgress and his team, Rob and Peyton did installing our egress window and glass block replacement windows!

This was by far our best experience with any contractor. PERIOD! The team was professional, courteous, friendly, knowledgeable, and extremely neat. Frank, Rob, and Peyton kept us informed every step of the way, and answered every question we had.

When they ran into an unforeseen obstacle that hindered their original design, they came up with an ingenious solution while adding negligible cost and time to the project! As for cleaning up, this crew left their work space cleaner than when they found it!!

I cannot stress enough just how remarkable this entire crew was. Their respect for our home was evident in how much prep work they did to ensure a safe environment for them to work in and for my family to live in during the project. The care they took in protecting our property (both inside the house and out in the yard) can't be overstated. This was greatly appreciated!!

We would definitely recommend Frank Miccoli's Alta Bella Casa's JustEgress to anyone looking to have an egress window installed. You will have an unbelievably positive experience!! You will NOT be disappointed!!

- John & Terri Pretino
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Steve Petroske 
 
 
 
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I cannot say enough good things about Frank and his team. The work they do is outstanding. Frank communicated every step of the project as clearly as I needed, and I would recommend this company to anyone and everyone. Two years ago, they put in an egress window for me, and I just called them back to handle a basement window drain problem. I wouldn't trust anyone else with this work!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 William Straight 
 
 
 
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Frank and his team have been super communicative and efficient through the whole process of adding an egress window and revamping the sump drainage. The work was done well and looks great! The soil settled pretty heavily around the window after completion and they are coming back to refill this week. Very happy with the whole process.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Thomas 
 
 
 
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I cannot say enough good things about Frank and his team. The work is outstanding, the personnel respect all aspects of the project, including any effected neighboring properties, and Frank communicated every step of the project as clearly as I needed. I would recommend this company to anyone and everyone.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Mike Seelig 
 
 
 
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Had an egress window installed. Alta Bella was very professional, efficient and very high quality. Communication throughout the process was great and the task was done as they explained and we ended up with a great window with very little disruption or damage to the outside. Very highly recommended.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Adam Onderdonk 
 
 
 
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JustEgress did an exceptional job on our egress window. They were professional and transparent during the entire process. I would recommend them to anyone that desires a seamless experience.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 T R 
 
 
 
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Despite multiple attempts to follow up on a project they undertook for me, I have yet to receive any response. I had specifically requested a follow-up after a year to ensure that the project was functioning optimally according to their standards. However, two years have passed, and I have been unable to reach them.
The only communication I have received has been through automated responses or AI responses , and there has been no physical attempt to contact me at my residence. While it was relatively straightforward to provide them with payment, it has proven to be challenging to compel them to fulfill their promise of follow-up.
As a result, I am compelled to write this review, expressing my dissatisfaction with the lack of communication and the failure to meet their commitments.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Karen Wilson 
 
 
 
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Very professional and efficient installation.  They definitely kow hwat they are doing