PRIVACY POLICY

Your privacy matters to us. Alta Bella Casa, Inc. collects and uses personal information only as needed to provide our services, improve your experience, and maintain the security of our website.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide when you:

  • Submit a contact form
  • Request a consultation
  • Call, email, or communicate with us
  • Subscribe to updates or newsletters
  • Complete project inquiry forms
  • Interact with our website

Information collected may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Project address
  • Company name (if applicable)
  • Project details and inquiries
  • Any information voluntarily submitted through forms or communications

INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically through cookies, analytics tools, and website technologies.

This information may include:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages viewed
  • Website activity
  • Referral sources
  • Date and time of visits

This information helps us improve website performance, user experience, and service delivery.

HOW WE USE YOUR INFORMATION

We may use collected information to:

  • Respond to inquiries
  • Schedule consultations
  • Provide estimates and project information
  • Communicate regarding services
  • Improve website functionality
  • Analyze website usage trends
  • Maintain security and prevent fraud
  • Comply with legal obligations
  • Deliver customer support

We use information only for legitimate business purposes related to our services and operations.

TEXT MESSAGES AND SMS COMMUNICATIONS

If you provide your mobile phone number and consent to receive text messages, Alta Bella Casa may use SMS communications to:

  • Confirm appointments
  • Provide project updates
  • Respond to inquiries
  • Coordinate consultations

Message frequency may vary.
Standard message and data rates may apply.
You may opt out of text communications at any time by replying STOP or by contacting us directly.
Providing consent to receive text messages is not a condition of purchasing services.

COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to improve user experience and website performance.

Cookies may help us:

  • Understand website traffic
  • Remember preferences
  • Improve functionality
  • Analyze visitor behavior

You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

THIRD-PARTY SERVICES

We may use trusted third-party services to support website functionality and business operations, including:

  • Website hosting providers
  • Analytics providers
  • Customer relationship management systems
  • Scheduling software
  • Email communication platforms
  • Advertising and marketing platforms

These providers may process information on our behalf solely for business purposes and subject to their own privacy policies.

GOOGLE ANALYTICS

Our website may utilize Google Analytics or similar tools to understand how visitors use our website.

Google Analytics may collect information such as:

  • Pages visited
  • Time spent on pages
  • Referral sources
  • Device information

For more information regarding Google Analytics, please visit Google’s Privacy Policy.

DATA SECURITY

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Users submit information at their own risk.

INFORMATION SHARING

Alta Bella Casa does not sell personal information.
We may share information only when necessary to:

  • Provide requested services
  • Work with trusted service providers
  • Comply with legal obligations
  • Protect our legal rights
  • Prevent fraud or security threats

We do not sell, rent, or trade customer information to third parties for independent marketing purposes.

YOUR PRIVACY RIGHTS

Depending on applicable laws, you may have the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent where applicable
  • Request information regarding data collection practices

Requests may be submitted using the contact information listed below.

Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or policies of third-party websites.
Users should review the privacy policies of any external websites they visit.

CHILDREN’S PRIVACY

Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child under 13, we will take appropriate steps to remove it.

CHANGES TO THIS PRIVACY POLICY

Alta Bella Casa may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.